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Supersoft

Finance

Secure digital journeys for financial services

How we help financial services teams move onboarding, self-service and support online — with security and reliability designed in from the start.

Products
SoftAI, SoftLink
Platforms
iOS, Android and web

The challenge

What finance teams run into

Financial services customers expect to do everything from their phone, but many journeys still depend on branch visits, paperwork and call centers. Core systems are hard to change, security expectations are high, and every new digital channel has to be tested thoroughly before it goes live.

Our approach

How we tackle it

  1. 01

    Design security in

    We map data flows, access rules and audit requirements before any screen is designed, and review them with your risk and compliance teams.

  2. 02

    Modernize the journeys that matter

    We start with high-volume journeys such as onboarding, account servicing and support, and prototype them with real customers.

  3. 03

    Integrate through APIs

    New apps and portals connect to existing core systems through secure APIs, so the systems of record stay in place.

  4. 04

    Test before every release

    Functional, performance and security testing runs on every release, with results documented for stakeholders.

The solution

What we deliver

A customer app and web portal with secure sign-in, digital onboarding and self-service, an AI assistant that answers routine questions within strict permissions, and signed links that take customers from SMS or email straight to the right screen.

  • Secure sign-in, role-based access and audit trails
  • Digital onboarding and self-service journeys
  • Signed, expiring links from SMS and email to the right in-app screen
  • AI assistant for routine questions that respects data permissions
  • Performance and security testing on every release

Services and products behind it

  • 01

    Mobile App Development

    High performance iOS and Android apps built for seamless mobile experiences.

  • 02

    Web Development

    Responsive, scalable web applications engineered for speed and usability.

  • 11

    QA & Testing Services

    Rigorous testing that protects quality, reliability, security and performance.

  • 12

    Data Analytics

    Actionable dashboards and intelligence that turn data into better decisions.

  • Your always-on intelligence layer.

    A conversational AI agent trained on your business data. Query reports, draft communications, answer customer FAQs, and trigger workflows — all through natural language.

    • RAG-Powered
    • Workflow Automation
    • Multi-Channel
    • Custom Training
  • Smart deep linking for mobile journeys.

    A cloud-based deep linking platform that guides users from SMS, email, QR codes, or browser links to the exact in-app screen — securely and seamlessly.

    • Static Deep Links
    • Dynamic Routing
    • Deferred Linking
    • Link Analytics

Measuring success

How success is measured

  • Digital onboarding completion rate
  • Time to onboard a new customer
  • Share of service requests handled digitally
  • Defects found before release versus after

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Let's build together

Have a project in mind? Let's make it real.

Tell us where you want to go. We'll come back within one business day with clear next steps — no obligation, no jargon.