05
E-Commerce Solutions
Conversion focused digital storefronts built for secure, scalable growth.
Retail & e-commerce
One connected store, from product page to warehouse
How we connect storefronts, inventory, ERP and customer support so retailers can grow online without growing the manual work.
- Products
- SoftAI
- Platforms
- Web, with ERP and accounting integrations
The challenge
What retail & e-commerce teams run into
Retailers often run their online store, stock, accounting and customer service in separate tools. Orders are re-keyed by hand, stock levels drift out of sync, and support teams answer the same delivery and returns questions all day. Growth means more spreadsheets, not more sales.
Our approach
How we tackle it
- 01
Map the order journey
We follow an order from product page to doorstep and note every manual step and handover.
- 02
Choose the right platform
Shopify, WooCommerce or custom — chosen for the catalog, the business rules and the integrations, not by default.
- 03
Connect the back office
Products, stock, orders and customers sync both ways with the ERP and accounting system.
- 04
Automate the common questions
An AI assistant answers order-status and returns questions on the website and WhatsApp, and hands complex cases to people.
The solution
What we deliver
A fast, conversion-focused storefront connected to inventory and ERP, with automated order handling, sales dashboards for the team and an AI assistant for everyday customer questions.
- Storefront with secure checkout, wallets and local payment options
- Two-way product, stock and order sync with the ERP
- Multi-warehouse inventory
- Sales and stock dashboards
- AI assistant for order status and returns, with handover to people
Services and products behind it
- 06
ERP & CRM Solutions
Connected enterprise systems that unify operations, customers and data.
- 12
Data Analytics
Actionable dashboards and intelligence that turn data into better decisions.
SoftAI
NewYour always-on intelligence layer.
A conversational AI agent trained on your business data. Query reports, draft communications, answer customer FAQs, and trigger workflows — all through natural language.
- RAG-Powered
- Workflow Automation
- Multi-Channel
- Custom Training
Measuring success
How success is measured
- Conversion rate
- Cart abandonment
- Orders processed without manual entry
- Share of support questions answered automatically
Next case study
Automotive services
A branded car wash app with one back office for every branch
How we help car wash and car care businesses take bookings, payments and loyalty online — under their own brand.
Let's build together
Have a project in mind? Let's make it real.
Tell us where you want to go. We'll come back within one business day with clear next steps — no obligation, no jargon.